— Robert M. Sapolsky (via utcjonesobservatory)
Honestly lets just look at horses like the individuals they are and pick and choose bits and pieces of training techniques that are formated to work specifically with them from what we’ve observed working with said horse.
each horse is an individual and you need to find what works for them.
OMG, I wish I had thought of that last year. Of course, my lab partner miiiight have thought I was crazy if I started shouting muscle names in a fake British accent.
That works for some of the more obscure disease names as well! Idiopathic polyradiculoneuritis!
Also works for species names! Phisalixella variabilis!
As a vet student that owns a dog I often have to go visit the vet for various reasons like any other client. I just so happen to have an abnormal dog that develops weird, wacky, and rare disease that are both perplexing and confusing and often times make me feel like I am going crazy and obsessing.
The vet student/client- practitioner relationship has definitely opened my eyes to areas I want to succeed at as a practitioner, because I know how it feels when these areas are not addressed.
So here are five lessons I have learned so far:
- Always address the client’s complaint.(It doesn’t matter if you think the complaint is stupid, foolish, or if there are bigger issues going on with the animal, if you don’t address the complaint you will have a pissed off client.)
- Do a physical exam on the patient (As a vet student, even as a patient seeing an MD, nothing makes me more frustrated if I go see a medical expert about a problem and they try to address it without even touching my pet.)
- If at the end of a day a good client calls with an emergency make room to see them. (I worked as a tech, I know how reshuffling books goes, there is always time, and always room to see a good client. Don’t send these people else where… they just might not come back.)
- If the client is sitting, sit. If the client is standing, stand. (Nothing is more awkward then trying to talk to someone on a different eye level than you. Its distracting, the whole time they are probably thinking… should I be standing?)
- Never assume how far a client wants to go. (Don’t sell clients short, offer them all the options from the Cadillac to the Honda civic, you never know they just might surprise you and want the Farrari.)